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F.A.Q. -
Frequently Asked Questions
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1) Does the staff at the Argentiere B&B speak English? |
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Yes, we do! |
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2) At what time should we check-in and at what time is our check-out? |
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Check-in for arriving guests
begins at 14:00 and we ask all our guests to vacate
their rooms by 11:00 of their departure date.
These times are flexible – if a room is ready
there is no reason for you not to check in.
We have a luggage deposit in which you can
keep your luggage until you can check-in,
or after you have checked-out. |
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3) I may be arriving much later – is that a problem? |
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Absolutely not! The important thing
is that you let us know at what time you will be arriving at least 24 hrs in advance
(by 8pm of the day before) so that someone will be on hand to check you in. |
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4) What sort of breakfast do you serve and at what time? |
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Breakfast is from 8:00 until10:00 am. |
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5) Does the Argentiere B&B have a parking garage? |
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Yes, we have a private indoor parking garage with CCTV. |
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6) What is included in the guest rooms? |
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All of our rooms have en-suite
bathroom with shower cabin and hair-dryer.
There is satellite TV, air
conditioning and independent heating. |
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7) Our children are travelling with us –
do we have to let you know this? |
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Yes, please do, as not all of the rooms are large enough.
We can place a children’s bed in the room free of charge.
Children under the age of 6 may stay for free in their parent’s room. |
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8) We will be travelling with the family dog.
Do you accept dogs?
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Well behaved domestic animals are always welcome,
but do let us know when you make your reservation. |
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Are the rooms rates per night, per person or per room? |
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The rates are per ROOM-per NIGHT and include all taxes, service and parking.
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10) How do I pay for the room?
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Your stay must be paid for when you check
out of the room. When you book the room you must guarantee the
reservation with a credit card and its expiration date, or by
sending us a deposit via bank wire. There are no
fees for booking a room with us. |
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11) Why do they ask for information
about my credit card when I make the reservation? |
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The information you provide us
about your credit card is only a guarantee for us.
We will not charge anything to the card.
The room will be paid by you upon your departure. |
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12) Which credit cards do you accept
to guarantee the reservation of my room? |
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American Express, Visa, Mastercard, BankAmericard, CartaSI. |
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13) Are there added costs
if we book our room or apartment directly on your Web site? |
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No. There are no added costs or hidden percentages
when you reserve your room or apartment directly on our Web site. |
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14) Can I leave my car parked
in your garage after I have checked out? |
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Yes, you can leave it there until you have to leave Florence. |
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15) Do you have Wi-fi? |
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We have full Wi-fi coverage in all the rooms and apartments. |
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INTERNET WIFI E PARKING
FREE ONLY ON
WWW.LARGENTIERE.IT
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